Dabbawalas
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🕜: 1.5 hrs | Approx walk distance: 1.5 km
Highlights
About
Mumbai’s Dabbawalas carry and deliver freshly made food from customer’s home in a lunch box
(Dabba) and deliver it to offices. For 120 years, this incredible organization of 5,000 men have
delivered home-cooked food in “Dabbas” to over 2, 00,000 offices across Mumbai, every day. They
have an accuracy of 99.99996% and are so good that they have been appreciated by the British
Royal Family and Sir Richard Branson, and are a part of Harvard Business School’s curriculum. They
have been delivering happiness to individuals in the form of delicious food on time for more than a
century. Join us in an experience that includes a talk by our Raconteur and an activity where you can
deliver a Dabba given by the Raconteur, just to get the taste of a day in the life of a Dabbawala !
1. Booking and Payment
1.1. All bookings must be made in advance.
1.2. Full payment is required at the time of booking to confirm your spot on the tour.
1.3. We accept payments through major credit/debit cards and other specified payment methods on our booking platform.
2. Cancellation and Refund Policy
2.1. Tickets once booked cannot be exchanged or refunded.
2.2. No refunds will be issued for no-shows.
2.3. The company reserves the right to cancel the tour due to unforeseen circumstances. In such cases, a full refund or an alternative tour date will be offered.
3. Tour Itinerary
3.1. The tour itinerary is subject to change based on weather conditions, traffic, and other unforeseen factors.
3.2. Any changes to the itinerary will be communicated to participants as soon as possible.
4. Participant Responsibilities
4.1. Participants must arrive at the designated meeting point at least 15 minutes before the scheduled start time.
4.2. Comfortable walking shoes, appropriate clothing, and any necessary personal items should be brought by participants.
4.3. Participants are responsible for their own safety and belongings during the tour.
5. Health and Safety
5.1. Participants are required to inform the tour guide of any medical conditions that may affect their participation.
5.2. The company is not responsible for any accidents, injuries, or loss of personal belongings during the tour.
5.3. The tour will comply with all local health and safety regulations, including any COVID-19 guidelines in place.
6. Code of Conduct
6.1. Participants are expected to behave respectfully towards the tour guide, other participants, and local residents.
6.2. Any disruptive or inappropriate behavior may result in the participant being asked to leave the tour without a refund.
7. Photography and Media
7.1. Participants are welcome to take photographs during the tour for personal use.
7.2. The company may take photographs or videos during the tour for promotional purposes. If you do not wish to be photographed, please inform the tour guide at the beginning of the tour.
8. Agreement
8.1. By booking and participating in the tour, you agree to abide by these terms and conditions.
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